Subscription Insights in Zendesk Sell
What information can I access with the subscriptions feature in Zendesk Sell?
The subscriptions feature in Zendesk Sell provides valuable insights into monthly recurring revenue (MRR) and subscription details. On a customer's contact page, you can view the current monthly subscription rate, end date, upcoming subscription status, and historical MRR data. You can also create and export customer smart lists in a .csv file, which includes current and upcoming MRR and subscription end dates. This feature helps sales reps anticipate subscription renewals and changes. For more information, visit the originalZendesk article.
More related questions
How do I activate subscriptions in Zendesk Sell?
Activating subscriptions in Zendesk Sell allows sales reps and managers to gain insights into monthly recurring revenue (MRR). To activate subscriptions, go to the sidebar, click on Settings, then under Customize, click Subscriptions. On the…
What happens when I deactivate subscriptions in Zendesk Sell?
Deactivating subscriptions in Zendesk Sell removes the feature from view but retains the data. If your business model changes and no longer requires subscriptions, you can deactivate the feature by going to Settings, then Subscriptions, and…
Can I reactivate subscriptions in Zendesk Sell after deactivating them?
Yes, you can reactivate subscriptions in Zendesk Sell if your business model returns to a subscription-based approach. The process is the same as activating subscriptions: go to Settings, click Subscriptions, and then click Activate Subscriptions….
How can I manage subscriptions directly on a customer's contact page in Zendesk Sell?
In Zendesk Sell, you can manage subscriptions directly on a customer's contact page. The subscriptions widget displays the customer's current monthly subscription rate, end date, and upcoming subscription details. You can also change and add…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
