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Fixing Toll-Free Call Issues in Zendesk Talk

Discover how to fix issues with calling toll-free numbers in Zendesk Talk by using a local number.

How can I resolve issues with calling toll-free numbers in Zendesk Talk?

To resolve issues with calling toll-free numbers in Zendesk Talk, you need to use a local number instead of a toll-free number. Toll-free numbers are not designed to call other toll-free numbers, which is why you might experience call disconnections or failures.

Switching to a local number should allow you to make successful outbound calls to toll-free numbers. For more information, check out the article: Can I make outbound calls with my toll-free number?


More related questions

Why can't I call a toll-free number using Zendesk Talk?

If you're having trouble calling a toll-free number using Zendesk Talk, it's because toll-free numbers cannot call other toll-free numbers. To resolve this issue, you should use a local number on your account to make outbound calls to toll-free…

What should I do if my call to a toll-free number disconnects in Zendesk Talk?

If your call to a toll-free number disconnects in Zendesk Talk, it's likely because you're using a toll-free number to make the call. Toll-free numbers cannot call other toll-free numbers, which can lead to disconnections or call failures. To fix…

Can I use a toll-free number to call another toll-free number in Zendesk Talk?

No, you cannot use a toll-free number to call another toll-free number in Zendesk Talk. This is a limitation of toll-free numbers, which are not designed to call each other. To make successful calls to toll-free numbers, you should use a local…

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