Calling Toll-Free Numbers with Toll-Free Numbers in Zendesk Talk
Understand why toll-free numbers can't call each other in Zendesk Talk and how to make successful calls.
Can I use a toll-free number to call another toll-free number in Zendesk Talk?
No, you cannot use a toll-free number to call another toll-free number in Zendesk Talk. This is a limitation of toll-free numbers, which are not designed to call each other.
To make successful calls to toll-free numbers, you should use a local number on your account. This will help you avoid call failures and ensure your calls connect properly.
More related questions
Why can't I call a toll-free number using Zendesk Talk?
If you're having trouble calling a toll-free number using Zendesk Talk, it's because toll-free numbers cannot call other toll-free numbers. To resolve this issue, you should use a local number on your account to make outbound calls to toll-free…
How can I resolve issues with calling toll-free numbers in Zendesk Talk?
To resolve issues with calling toll-free numbers in Zendesk Talk, you need to use a local number instead of a toll-free number. Toll-free numbers are not designed to call other toll-free numbers, which is why you might experience call…
What should I do if my call to a toll-free number disconnects in Zendesk Talk?
If your call to a toll-free number disconnects in Zendesk Talk, it's likely because you're using a toll-free number to make the call. Toll-free numbers cannot call other toll-free numbers, which can lead to disconnections or call failures. To fix…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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