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Fixing Blank 'Other' Category in Zendesk Explore

Learn how to fix a blank 'Other' category in Zendesk Explore by adjusting your metric aggregator settings.

Why is my 'Other' category blank when using Aggregate filtered elements?

If your 'Other' category appears blank when using the 'Aggregate filtered elements' option, it might be due to the metric aggregator you're using. Switching from D_COUNT to COUNT can resolve this issue.

This solution was provided by Zendesk Support in response to a user query. Ensuring the correct metric aggregator is selected can help display the 'Other' category correctly, allowing you to see combined results outside your specified top/bottom range.


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