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Fixing 422 Error in Web Widget (Classic)

Learn how to resolve a 422 error in Web Widget (Classic) by avoiding support addresses in the requester field.

How can I resolve a 422 error in the Web Widget (Classic)?

A 422 error in the Web Widget (Classic) is related to record validation issues.

This error occurs when a support address is used in the requester field, which is not allowed. The error message will indicate that the email address is already in use as a support address. To fix this, ensure that the end user does not use a support address in the requester field when submitting a ticket.


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