Finding Your Zendesk QA Connection ID
How do I find my Zendesk QA connection ID?
To find your Zendesk QA connection ID, navigate to Settings > Connections in your Zendesk QA account. Once there, locate your specific connection and open its Settings modal by clicking the cogwheel icon (⚙️). You will need Admin permissions to access this information. The connection ID will be listed right under the title in the Settings modal.
More related questions
How can I create a new app in Intercom for Zendesk QA integration?
To create a new app in Intercom for Zendesk QA integration, go to Intercom's Developer Hub via the Settings > Developers menu. Click on 'New app', provide a descriptive name, and ensure it's marked as an Internal integration. Then, click 'Create…
What topics should I configure in Intercom's Webhooks for Zendesk QA?
When setting up Webhooks in Intercom for Zendesk QA, you should configure the following topics: conversationpart.tag.created, conversationpart.redacted, conversation.admin.snoozed, conversation.admin.unsnoozed, conversation.admin.opened,…
How do I set up the request endpoint URL for Intercom Webhooks?
To set up the request endpoint URL for Intercom Webhooks, use the format:https://events.pub.klausapp.com/capture/integration/intercom/token/<connection-ID>. Replace<connection-ID>with your actual Zendesk QA connection ID. This URL will allow…
What happens after setting up Webhooks in Intercom for Zendesk QA?
Once you've set up Webhooks in Intercom for Zendesk QA, the system will be notified of your conversation events. Zendesk QA will automatically display these events in the conversation body, allowing for enhanced tracking and management of…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
