image for site

Finding More Information on Zendesk Integration Services

Discover where to find detailed information and FAQs about using Zendesk Integration Services (ZIS).

Where can I find more information about using ZIS?

For more information about using Zendesk Integration Services (ZIS), you can refer to the Zendesk Integration Services section in the developer docs. This resource provides detailed guidance on how to build integrations using ZIS, including examples and best practices.

Additionally, the ZIS FAQs can provide answers to common questions and help you troubleshoot any issues you may encounter while using ZIS.


More related questions

What is Conversational Data Orchestration in Zendesk?

Conversational Data Orchestration is a feature set in Zendesk designed to automate workflows based on events. It leverages Zendesk Integration Services (ZIS), which are web services hosted by Zendesk that allow integration with other systems and…

How does Zendesk Integration Services (ZIS) work?

Zendesk Integration Services (ZIS) works by providing a set of web services that facilitate the integration of Zendesk with other systems and applications. ZIS can execute business logic and make API requests in response to events, which can…

What are the benefits of using ZIS for integration?

Using ZIS for integration offers several benefits, including the ability to automate workflows by executing business logic and making API requests in response to events. ZIS also provides secure management of connections to other systems, ensuring…

What kind of metadata does ZIS store?

ZIS stores integration metadata that includes customer settings and relationships between objects. For example, it can store the name of a Slack channel used for automated messages or the link between a Shopify customer and a Zendesk user. This…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites