For more information about using Zendesk Integration Services (ZIS), you can refer to the Zendesk Integration Services section in the developer docs. This resource provides detailed guidance on how to build integrations using ZIS, including examples and best practices.
Additionally, the ZIS FAQs can provide answers to common questions and help you troubleshoot any issues you may encounter while using ZIS.
Conversational Data Orchestration is a feature set in Zendesk designed to automate workflows based on events. It leverages Zendesk Integration Services (ZIS), which are web services hosted by Zendesk that allow integration with other systems and…
Zendesk Integration Services (ZIS) works by providing a set of web services that facilitate the integration of Zendesk with other systems and applications. ZIS can execute business logic and make API requests in response to events, which can…
Using ZIS for integration offers several benefits, including the ability to automate workflows by executing business logic and making API requests in response to events. ZIS also provides secure management of connections to other systems, ensuring…
ZIS stores integration metadata that includes customer settings and relationships between objects. For example, it can store the name of a Slack channel used for automated messages or the link between a Shopify customer and a Zendesk user. This…