Filter Zendesk Report for Top 5 Results by Custom Field
Can I filter my report to show only the top 5 results based on a custom ticket field?
Yes, you can filter your report to display only the top 5 results based on a custom ticket field. This is done through the 'Result manipulation' menu.
Enable the 'Top' option and set the maximum results to 5. Ensure the results are filtered by the 'One-touch tickets' metric, with the strategy set to 'On columns'. This filtering helps focus on the most significant data points, making your report more concise and actionable.
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