To filter a Zendesk Explore report by date, you can use the Filters panel to add a date attribute and configure the date range. This allows you to narrow down your report results to specific time frames.
After adding the date attribute in the Filters panel, click 'Edit date ranges' to select simple date ranges like 'Today' or 'Last month', or configure more advanced date ranges such as '20 days in the past'. This flexibility helps you tailor the report to your specific business needs.
You can filter a Zendesk Explore report by an attribute without adding it to the visualization by using the Filters panel. This method allows you to control which results are returned without cluttering your report with unnecessary data. To do…
The main difference lies in whether the attribute appears in the report visualization. Filtering by an attribute in the Filters panel allows you to control the results without adding the attribute to the visualization, keeping your report clean. On…
Yes, you can filter a Zendesk Explore report by a specific team member by using the Rows panel. This method allows you to display only the tickets assigned to a particular team member. To do this, create a report using the Support - Tickets…
Metric filters in Zendesk Explore allow you to set minimum and maximum values for your report results. This type of filter is useful for narrowing down data based on specific numerical criteria. For example, you can use a metric filter to display…
Dashboard-level filters in Zendesk Explore can overwrite filters set inside individual reports. This means that any filters applied at the dashboard level will take precedence over those set within a report. This feature allows dashboard viewers to…