Dashboard vs Report Filters in Zendesk Explore
How do dashboard-level filters affect individual report filters in Zendesk Explore?
Dashboard-level filters in Zendesk Explore can overwrite filters set inside individual reports. This means that any filters applied at the dashboard level will take precedence over those set within a report.
This feature allows dashboard viewers to control filters and modify reports directly from the dashboard, providing a more interactive and customizable reporting experience. It's important to consider this hierarchy when designing your reports and dashboards.
More related questions
How can I filter a Zendesk Explore report by an attribute without adding it to the visualization?
You can filter a Zendesk Explore report by an attribute without adding it to the visualization by using the Filters panel. This method allows you to control which results are returned without cluttering your report with unnecessary data. To do…
What is the difference between filtering by an attribute in the Filters panel and the Columns or Rows panel in Zendesk Explore?
The main difference lies in whether the attribute appears in the report visualization. Filtering by an attribute in the Filters panel allows you to control the results without adding the attribute to the visualization, keeping your report clean. On…
How do I filter a Zendesk Explore report by date?
To filter a Zendesk Explore report by date, you can use the Filters panel to add a date attribute and configure the date range. This allows you to narrow down your report results to specific time frames. After adding the date attribute in the…
Can I filter a Zendesk Explore report by a specific team member?
Yes, you can filter a Zendesk Explore report by a specific team member by using the Rows panel. This method allows you to display only the tickets assigned to a particular team member. To do this, create a report using the Support - Tickets…
What are metric filters in Zendesk Explore?
Metric filters in Zendesk Explore allow you to set minimum and maximum values for your report results. This type of filter is useful for narrowing down data based on specific numerical criteria. For example, you can use a metric filter to display…
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