Exceptions to Zendesk's Data Request Policy
Discover the exception to Zendesk's data request policy and when data recovery is possible.
Are there any exceptions to Zendesk's data request policy?
Yes, there is one exception to Zendesk's data request policy. If the need for manual data management or recovery is caused by Zendesk, such as a software bug, they will make all reasonable efforts to restore the data to its proper state. This exception ensures that any issues caused by Zendesk's own systems are addressed appropriately.
More related questions
What is Zendesk's data request policy?
Zendesk's data request policy states that they will not change, delete, purge, or recover any data in a customer's account. This policy is in place to prevent any unintended long-term consequences that could arise from manual data management. By…
Why did Zendesk implement a strict data request policy?
Zendesk implemented a strict data request policy to avoid the risks associated with manual data management. Altering or destroying data on behalf of customers can lead to unintended long-term consequences, including further data loss. This policy…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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