Ensure Correct Display of Profile Photos in Zendesk Emails
How do I ensure my profile photo displays correctly in Zendesk emails?
To ensure your profile photo displays correctly in Zendesk emails, make sure the image has a 1:1 size ratio, with a recommended size of 200x200px. This helps maintain the quality and appearance of the photo when it is displayed next to your username in email notifications.
If you want to use your company logo instead, simply set it as your profile picture. Keep in mind that the quality of the image may vary depending on the rendering engines used by different email clients and web browsers.
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