Enhance Your Help Center with Zendesk Gather
What is Zendesk Gather and how can it enhance my help center?
Zendesk Gather is a community forum tool that can enhance your help center by allowing customers to connect and collaborate. By enabling Gather, you can create discussion topics where customers can post feedback and engage with each other. This interaction can provide valuable insights and foster a sense of community. To see Gather in action, visit Zendesk's own help center community. For more information on enabling Gather, refer to the originalZendesk article.
More related questions
How do I set a launch date for my Zendesk help center?
Setting a launch date for your Zendesk help center is crucial for a successful rollout. You should align your launch date with the completion of essential tasks such as finalizing the help center structure, design, and branding, and ensuring that…
How can I collect feedback on my Zendesk knowledge base content?
Collecting feedback on your Zendesk knowledge base content is essential for continuous improvement. Enable commenting on articles to allow customers to provide direct feedback, ask questions, and share best practices. You can create support tickets…
What are the best practices for promoting my Zendesk help center?
Promoting your Zendesk help center is key to driving self-service adoption. Use various methods such as including article links in support replies, macros, and agent signatures. Integrate your help center into your website and online products, and…
How can I integrate my Zendesk help center with my website?
Integrating your Zendesk help center with your website enhances accessibility and user experience. Add links to your help center in your website's global navigation, and embed knowledge base articles within your web-hosted software and mobile apps….
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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