Enhance Customer Communication with Images
How can images enhance customer communication?
Images can significantly enhance customer communication by making complex information easier to understand and remember. By incorporating images, whether static or animated, you can illustrate concepts more effectively than with text alone.
The use of images taps into the picture superiority effect, where visuals are more likely to be remembered than words. This approach not only aids in comprehension and retention but also adds a personal touch to your communication, showing customers that you care about their experience. For more details, check out the originalZendesk article.
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