Enabling Web Widget (Classic) in Zendesk Help Center
How can I enable Web Widget (Classic) in my Zendesk help center?
To enable Web Widget (Classic) in your Zendesk help center, you need to adjust settings in Zendesk Support.
In the Admin Center, click the Channels icon in the sidebar, then select Classic > Web Widget. Navigate to the Installation tab and select the Add to Help Center checkbox. This action adds the Web Widget (Classic) to the help center header document_head.hbs, ensuring the widget is displayed on every page of your help center.
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