Enable Push Notifications for Zendesk Chat Mobile App
How do I enable push notifications for Zendesk Chat on my mobile app?
To enable push notifications for Zendesk Chat on your mobile app, you need to add your app to the Mobile SDK list via the Chat dashboard. This involves uploading FCM server credentials for Android or a PEM certificate for iOS. Once added, an app ID is generated, which you should share with your development team to make necessary code changes.
To get started, navigate to Settings > Account > API & SDKs in your Chat dashboard, and click 'Add App' in the Mobile SDK section. Enter your app's information, upload the required credentials, and click 'Save Changes'. For more detailed steps, check out theoriginal Zendesk help article.
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