Editing Offline Form Message in Zendesk Chat
How can I edit the offline form message in Zendesk Chat?
You can easily edit the offline form message in Zendesk Chat to better suit your needs.
To do this, navigate to your Chat dashboard, go toSettings > Widget, and click theFormstab. In theOffline Formsection, ensure the form is enabled by toggling it On. Then, edit the text in theOffline Greetingfield and clickSave Changesat the bottom of the page. This allows you to customize the message that visitors see when your widget is offline. For more details, check out theoriginal link.
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