Displaying Talk Numbers by Nickname in Zendesk Reports
Can I display Talk numbers by nickname in Zendesk reports?
While Zendesk doesn't offer a default attribute for displaying Talk line nicknames, there's a workaround.
You can create a Renamed set for the attribute 'Call Talk number'. This allows you to use nicknames in place of the native Talk number attribute in your reports. By doing this, you can customize your reports to display more user-friendly names for your Talk lines.
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