Deleting an object trigger in Zendesk is permanent, so ensure you no longer need it before proceeding.
To delete a trigger, first deactivate it. Then, in the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the 'Objects' tab, filter to view Inactive triggers, find the trigger you want to delete, click the options menu icon, and select 'Delete'. Confirm the deletion in the dialog box. Remember, deleting a custom object will also delete all its triggers.
Reordering object triggers in Zendesk is a straightforward process. You can reorder triggers, but only relative to other triggers for the same object. To reorder, navigate to the Admin Center, click on 'Objects and rules' in the sidebar, and select…
Yes, you can edit an existing object trigger in Zendesk, except for the trigger object value. To edit a trigger, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the 'Objects' tab, then…
Cloning an object trigger in Zendesk is useful when you need a similar trigger with slight adjustments. To clone a trigger, access the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the…
Activating or deactivating object triggers in Zendesk allows you to manage their usage without deleting them. To activate or deactivate a trigger, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules >…
Viewing the revision history of an object trigger in Zendesk helps track changes made over time. To access the revision history, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the…