Activating or deactivating object triggers in Zendesk allows you to manage their usage without deleting them.
To activate or deactivate a trigger, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the 'Objects' tab, find the trigger you want to change, click 'Actions', and select either 'Activate' or 'Deactivate'. You can also manage multiple triggers at once by checking the boxes next to each trigger and clicking the appropriate action at the bottom of the page.
Reordering object triggers in Zendesk is a straightforward process. You can reorder triggers, but only relative to other triggers for the same object. To reorder, navigate to the Admin Center, click on 'Objects and rules' in the sidebar, and select…
Yes, you can edit an existing object trigger in Zendesk, except for the trigger object value. To edit a trigger, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the 'Objects' tab, then…
Cloning an object trigger in Zendesk is useful when you need a similar trigger with slight adjustments. To clone a trigger, access the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the…
Deleting an object trigger in Zendesk is permanent, so ensure you no longer need it before proceeding. To delete a trigger, first deactivate it. Then, in the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules >…
Viewing the revision history of an object trigger in Zendesk helps track changes made over time. To access the revision history, go to the Admin Center, click 'Objects and rules' in the sidebar, and select 'Business rules > Triggers'. Click the…