Deactivate or Reactivate Custom Organization Fields
How can I deactivate or reactivate custom organization fields?
Deactivating or reactivating custom organization fields in Zendesk is simple and helps manage field visibility.
To deactivate a field, go to the Admin Center, click 'People', and select 'Configuration > Organization fields'. On the Active tab, find the field, click the option menu, and select 'Deactivate'. To reactivate, switch to the Inactive tab, find the field, and select 'Activate'.
More related questions
How can I edit custom organization fields in Zendesk?
Editing custom organization fields in Zendesk is straightforward, but remember that the field key cannot be changed once created. To edit a custom organization field, navigate to the Admin Center, click on 'People' in the sidebar, and select…
How do I reorder custom organization fields in Zendesk?
Reordering custom organization fields in Zendesk helps organize how they appear in profiles. To change the order, go to the Admin Center, click 'People' in the sidebar, and select 'Configuration > Organization fields'. Click 'Actions' and choose…
How do I export organization fields from Zendesk?
Exporting organization fields from Zendesk allows you to use the data in other applications. To export, navigate to the Admin Center, click 'People', and select 'Configuration > Organization fields'. Click 'Actions' and choose 'Download CSV'. The…
What happens when I delete a custom organization field in Zendesk?
Deleting a custom organization field in Zendesk is permanent and removes the field and its data. To delete, go to the Admin Center, click 'People', and select 'Configuration > Organization fields'. Hover over the field, click the option menu, and…
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