Yes, you can customize the visualization of your Zendesk ticket report. After setting up your report with the necessary metrics and attributes, you can change the visualization type to best convey your insights.
By default, Zendesk Explore uses a column chart, but you can select other graph types from the Visualization type menu. This flexibility allows you to present your data in a way that is most meaningful and easy to understand for your audience.
To report on tickets created by group per month in Zendesk, you can use the Explore recipe provided. This involves creating a report in Zendesk Explore that tracks the monthly count of tickets assigned within a specific group. You'll need Zendesk…
Creating a report on tickets by group per month in Zendesk requires a moderate skill level. This means you should be comfortable navigating Zendesk Explore and have some experience with creating reports. The process involves selecting the…
To create a Zendesk report on tickets by group, you need Editor or Admin permissions in Zendesk Explore. These permissions allow you to access the necessary datasets and tools to build and customize reports. If you don't have these permissions, you…
To select specific groups in your Zendesk ticket report, use the report visualization interface. You can select a single group by clicking its name in the upper-left of the report visualization. For multiple groups, hold CTRL on Windows or OPTION…