image for site

Customizing Layouts in Zendesk Sell Mobile App

Learn about the limitations of customizing layouts in the Zendesk Sell mobile app and explore desktop options.

Is the customizing layouts feature available for the Zendesk Sell mobile app?

The customizing layouts feature is not supported for the Zendesk Sell mobile app. This feature is only available on the desktop version of Zendesk Sell.

While you can customize fields and widget layouts on the desktop, these changes will not be reflected in the mobile app. If you primarily use the mobile app, consider using the desktop version for layout customizations to ensure your settings are applied.


More related questions

How can I customize the fields layout in Zendesk Sell?

You can customize the fields layout in Zendesk Sell by organizing them with section headers and ordering the fields in a meaningful way. This allows you to control how information is displayed on the details pages for leads, contacts, and deals. To…

What are the different types of fields available in Zendesk Sell?

Zendesk Sell offers three types of fields: standard fields, standard calculated fields, and custom fields. These fields are used on all lead, contact, and deal cards, as well as in smart lists. Standard fields include essential information like…

How do I customize the widget layout in Zendesk Sell?

Customizing the widget layout in Zendesk Sell allows you to control the information displayed in the widget panel on the right of a details card. This can include appointments, documents, or apps associated with the record type. To customize your…

Can I remove standard fields in Zendesk Sell?

Unfortunately, removing or hiding standard fields in Zendesk Sell is not possible through the standard configuration options. These fields are essential and cannot be edited or removed. However, you can enhance your records by adding custom fields…

What widgets are available for leads, contacts, and deals in Zendesk Sell?

Zendesk Sell offers a variety of widgets for leads, contacts, and deals, which can include appointments, documents, and apps associated with the record type. For leads, available widgets include Collaborators, Upcoming Appointments, Active Tasks,…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites