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Creating Organizations in Zendesk for User Management

Learn how to create organizations in Zendesk to manage users effectively by grouping them based on company, department, or location.

How can I create organizations in Zendesk for better user management?

Creating organizations in Zendesk helps you manage users more effectively by grouping them based on company, department, or location.

To create an organization, click the Organizations icon in the sidebar, then click Add organization. Enter a unique name and, if needed, set up user mapping by entering an email domain. This way, new users from that domain are automatically added to the organization. Click Save to finish. This setup allows you to track and manage requests more efficiently.


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