Create Report for Organizations with No Users in Zendesk
How can I create a report to display organizations with no users in Zendesk Explore?
To create a report showing organizations with no users in Zendesk Explore, follow a few simple steps. First, ensure you have Zendesk Explore Professional or Enterprise and the necessary permissions. Then, in Explore, start a new report using the Support - Tickets dataset. Add the Users metric to see the total number of users. Next, create a standard calculated metric for organizations, ensuring 'Compute separately' is enabled. Add this metric to your report and set its aggregator to COUNT. Finally, add the Requester organization name attribute to display organization names and sort the table to find organizations with no users.
For more detailed instructions, check out the originalZendesk help article.
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