Create JWT Token for Zendesk Chat Authentication
How can I create a JWT token for Zendesk Chat authentication?
Creating a JWT token for Zendesk Chat involves constructing a server-side payload with specific visitor information.
The payload should include the customer's name, email, a unique external ID, and timestamps for issued at (iat) and expiration (exp). The JWT algorithm should be specified as HS256. Once the payload is ready, use a suitable library in your programming language to encode it with your shared secret. This token is then used in the Chat widget to authenticate visitors.
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