Correcting Time Frame Issues in Zendesk Explore Reports
Ensure your Zendesk Explore report time frame is accurate. Learn to adjust date filters for precise data representation.
What should I do if my Zendesk Explore report time frame is incorrect?
If the time frame in your Zendesk Explore report is incorrect, it can lead to data discrepancies. Ensure that your report's time frame matches the period you are comparing it to or the data you want to validate.
Time frames are often controlled by date filters, so double-check these settings. You can learn more about editing dates and date ranges, as well as adding interactive dashboard widgets, to ensure your reports reflect the correct time frame.
More related questions
Why is my Zendesk Explore report showing different data than expected?
If your Zendesk Explore report is showing different data than expected, there could be several reasons for this discrepancy. Start by checking the metrics and attributes used in your report to ensure they are correctly defined. Filters can also…
How do filters affect my Zendesk Explore report data?
Filters can significantly impact the data displayed in your Zendesk Explore report. They exclude certain data based on the criteria you set, which can lead to differences in the numbers you see. For instance, using the 'Ticket created - Date'…
How can I validate my Zendesk Explore report data with the source product?
To validate your Zendesk Explore report data, cross-check it with the source product data. This helps ensure that the data displayed in your report is accurate and consistent with the original data. Different tools may define data differently,…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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