Configure Web Widget Classic as Chat-Only
Find out how to configure the Web Widget Classic to be chat-only. Customize your widget to focus on chat functionality.
How can I make the Web Widget (Classic) chat-only?
If you want to make the Web Widget (Classic) chat-only, you can configure it to focus solely on chat functionality. This setup is optional and can be adjusted based on your specific needs. For detailed instructions on configuring the Web Widget to be chat-only, you can refer to the additional resources provided in the original guide.
More related questions
How do I enable chat for my Zendesk help center?
To enable chat for your Zendesk help center, you need to activate it through the Web Widget. First, navigate to the Admin Center, click on Channels in the sidebar, and select Classic > Web Widget. Then, toggle the Chat option to enable it. After…
What do I need to use Zendesk Chat in my help center?
To use Zendesk Chat in your help center, you must have Zendesk Support and Zendesk Chat if you're not on a Suite plan. This feature allows end users to start chat sessions with agents through the help center. The chat functionality is displayed via…
Can I use the Web Widget (Classic) in a Zendesk Sandbox environment?
The Web Widget (Classic) is available in production environments, but if you're having trouble accessing it in a Sandbox, it might require backend settings to be enabled. If you can't see the Web Widget (Classic) in your Sandbox, it's recommended…
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