image for site

Common SPF record errors in Zendesk

Discover common SPF record errors in Zendesk and learn how to resolve them to ensure proper email validation.

What are common SPF record errors in Zendesk?

Common SPF record errors in Zendesk include too many DNS lookups, multiple SPF records, and using deprecated Type 99 records. Each of these issues can prevent your SPF record from validating correctly.

To resolve these errors, ensure you have only one SPF record per domain, use TXT-type DNS records instead of Type 99, and keep your DNS-querying mechanisms under the limit of 10. For more detailed information on these errors and how to fix them, you can refer to resources like Dmarcian.com and Google's Help Center.


More related questions

Why isn't my SPF record validating in Zendesk?

If your SPF record isn't validating in Zendesk, it might not meet the necessary conditions for Zendesk to send emails on your behalf. Ensure that your SPF record includesinclude:mail.zendesk.comexplicitly within the TXT record, is configured as…

How can I troubleshoot SPF record propagation issues?

If you're facing SPF record propagation issues, it might be because theinclude:mail.zendesk.comisn't visible on your record. In such cases, reaching out to your domain registrar or DNS server provider is essential, as they are the only ones who…

Why is using IP addresses in SPF records not supported by Zendesk?

Zendesk does not support using IP addresses in SPF records because it rotates servers and IP addresses frequently. This means that any IP address included in your SPF record cannot be validated. Instead, ensure your SPF record includes…

What should I do if I have multiple SPF records?

Having multiple SPF records can cause validation issues because only one record per domain should be visible. To resolve this, combine your SPF records into a single record. You can refer to resources like Google's Help Center for guidance on…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites