Change Default Aggregator for Custom Metric
How do I change the default aggregator for a custom metric in Zendesk Explore?
To change the default aggregator for a custom metric in Zendesk Explore, you need to access the Metrics panel in the report builder. Here, you can select the custom metric you want to edit and choose a new default aggregator.
Start by clicking 'Add' in the Metrics panel, then expand 'Calculated metrics' to find your custom metric. Click the pen icon next to the metric to open the metric menu. From the Options menu, select 'Edit aggregators'. In the Default column, click the circle next to the aggregator you want to set as the default. Don't forget to click 'Save' to apply your changes. For more details, check theoriginal link.
More related questions
Can I modify aggregators for pre-built metrics in Zendesk Explore?
No, you cannot modify aggregators for pre-built metrics in Zendesk Explore. To make changes, you must create an editable copy of the metric. Pre-built metrics and attributes are fixed, so if you need to adjust their aggregators, you'll have to…
How can I hide certain aggregators from viewers in Zendesk Explore?
To hide certain aggregators from viewers in Zendesk Explore, you need to adjust the visibility settings in the metric's menu. In the Metrics panel, find the custom metric you want to edit and click the pen icon to open the metric menu. From the…
Why should I set a default aggregator for a new metric in Zendesk Explore?
Setting a default aggregator for a new metric in Zendesk Explore ensures that the metric behaves as expected and prevents incompatible aggregators from being used. By choosing a default aggregator, you streamline the reporting process and reduce…
What should I do if a metric and aggregator don't seem compatible in Zendesk Explore?
If a metric and aggregator don't seem compatible in Zendesk Explore, consider reviewing the metric's setup and the chosen aggregator. Sometimes, the nature of the metric might not align well with the selected aggregator, leading to unexpected…
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