Change Credit Card on Zendesk Account
Find out how to update the credit card information on your Zendesk account.
How can I change the credit card on file for my Zendesk account?
To change the credit card on file for your Zendesk account, you need to replace the existing card details with a new one.
Unfortunately, the help doc doesn't provide step-by-step instructions, but you can find more information in the Zendesk article titled 'How can I change the credit card on file for my account?'. If you need further assistance, reaching out to Zendesk Customer Support is a good option.
More related questions
Can I remove my credit card information from my Zendesk account?
You cannot completely remove your credit card information from your Zendesk account. Zendesk requires a credit card to be on file for your account at all times. If you need to update your payment method, you can replace your current credit card…
What should I do if I want to use an alternative payment method for Zendesk?
If you're interested in using an alternative payment method for your Zendesk subscription, you should contact your account representative or the Zendesk Customer Support team. They can provide guidance on available options and help you make the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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