image for site

Alternative Payment Methods for Zendesk

Explore alternative payment options for your Zendesk subscription and how to set them up.

What should I do if I want to use an alternative payment method for Zendesk?

If you're interested in using an alternative payment method for your Zendesk subscription, you should contact your account representative or the Zendesk Customer Support team.

They can provide guidance on available options and help you make the necessary changes to your account. Keep in mind that Zendesk typically requires a credit card on file, so discussing alternatives with them is essential.


More related questions

Can I remove my credit card information from my Zendesk account?

You cannot completely remove your credit card information from your Zendesk account. Zendesk requires a credit card to be on file for your account at all times. If you need to update your payment method, you can replace your current credit card…

How can I change the credit card on file for my Zendesk account?

To change the credit card on file for your Zendesk account, you need to replace the existing card details with a new one. Unfortunately, the help doc doesn't provide step-by-step instructions, but you can find more information in the Zendesk…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites