Change Article Author by Language in Zendesk
How do I change the author for articles in a specific language in Zendesk?
To change the author for articles in a specific language in Zendesk, you can use conditional statements in the article template. This allows you to display a different author name and avatar based on the article's locale.
You can check the current locale using thehelp_center.urlproperty and set conditions to replace the author details accordingly. Here's an example:
<div class="article-avatar"> <img src="{{#is help_center.url '/hc/en-us'}} {{asset 'user_image.jpg'}} {{else}} {{article.author.avatar_url}} {{/is}}" alt="Avatar"/> </div> <div class="article-meta"> {{#is help_center.url '/hc/en-us'}} <strong class="article-author" title="Language Support Team"> Language Support Team {{else}} <strong class="article-author" title="{{article.author.name}}"> {{#if article.author.url}} <a href="{{article.author.url}}" target="_zendesk_lotus"> {{article.author.name}} </a> {{else}} {{article.author.name}} {{/if}} {{/is}} </strong>This code will change the author for articles in the specified language. For more information, visit theZendesk help article.
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