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Change a Team Member's Email in Zendesk

Find out how to change or add a team member's email address in Zendesk. Manage email settings easily in the Admin Center.

Can I change a team member's email address in Zendesk?

Yes, you can change a team member's primary email address or add an additional email address in Zendesk. To do this, navigate to the Admin Center, click on 'People' in the sidebar, and select 'Team' followed by 'Team members'.

Once you are on the Team members page, click on the team member whose email you want to change. In their settings, you can manage their email addresses. For more detailed steps, refer to the section on managing team member email addresses in the Zendesk help documentation.


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