Yes, you can change a team member's primary email address or add an additional email address in Zendesk. To do this, navigate to the Admin Center, click on 'People' in the sidebar, and select 'Team' followed by 'Team members'.
Once you are on the Team members page, click on the team member whose email you want to change. In their settings, you can manage their email addresses. For more detailed steps, refer to the section on managing team member email addresses in the Zendesk help documentation.
To edit a team member's profile in Zendesk, you need to access the Admin Center. Start by clicking on 'People' in the sidebar, then select 'Team' followed by 'Team members'. On the Team members page, click on the specific team member whose profile…
Resetting a team member's password in Zendesk is straightforward. First, go to the Admin Center and click on 'People' in the sidebar. Then, select 'Team' and 'Team members'. On the Team members page, click on the team member whose password you need…
To update a team member's roles and product access in Zendesk, you should refer to the section on setting roles and access in the Zendesk Admin Center. This is separate from editing their user profile. While the user profile allows you to change…