Can't Find Chat Dataset in Zendesk Explore?
Why can't I find the Chat dataset in Zendesk Explore?
If you're unable to find the Chat dataset in Zendesk Explore, it might be due to your subscription plan. Only customers on the Chat Professional or Enterprise plans have access to Chat data in Explore. If you're on the Chat Team plan, you won't see Chat data in Explore.
To resolve this, consider upgrading your plan to either the Professional or Enterprise level. For more details on the different plans and their features, you can check the Zendesk Chat pricing page.
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How do I access Chat reports in Zendesk Explore?
Accessing Chat reports in Zendesk Explore requires a specific subscription plan. You need to be on either the Chat Professional or Enterprise plan to view Chat data and reports in Explore. If you're on the Chat Team plan, you won't have access to…
What subscription plan is needed for Chat data in Explore?
To see Chat data in Zendesk Explore, you must be subscribed to the Chat Professional or Enterprise plan. The Chat Team plan does not include access to Chat data in Explore. If you're looking to analyze Chat data, consider upgrading to a plan that…
Why is the Chat dashboard missing in Zendesk Explore?
The absence of a Chat dashboard in Zendesk Explore is likely due to your current subscription plan. Only the Chat Professional and Enterprise plans provide access to the Chat dashboard in Explore. If you're on the Chat Team plan, you won't see the…
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