Missing Chat Dashboard in Zendesk Explore?
Learn why the Chat dashboard might be missing in Zendesk Explore and how your plan affects access.
Why is the Chat dashboard missing in Zendesk Explore?
The absence of a Chat dashboard in Zendesk Explore is likely due to your current subscription plan. Only the Chat Professional and Enterprise plans provide access to the Chat dashboard in Explore.
If you're on the Chat Team plan, you won't see the Chat dashboard. To access it, you might need to upgrade your plan. For more information, check out the Zendesk Chat pricing page.
More related questions
Why can't I find the Chat dataset in Zendesk Explore?
If you're unable to find the Chat dataset in Zendesk Explore, it might be due to your subscription plan. Only customers on the Chat Professional or Enterprise plans have access to Chat data in Explore. If you're on the Chat Team plan, you won't see…
How do I access Chat reports in Zendesk Explore?
Accessing Chat reports in Zendesk Explore requires a specific subscription plan. You need to be on either the Chat Professional or Enterprise plan to view Chat data and reports in Explore. If you're on the Chat Team plan, you won't have access to…
What subscription plan is needed for Chat data in Explore?
To see Chat data in Zendesk Explore, you must be subscribed to the Chat Professional or Enterprise plan. The Chat Team plan does not include access to Chat data in Explore. If you're looking to analyze Chat data, consider upgrading to a plan that…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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