Can Unauthenticated Users Post in Zendesk Community?
Learn why unauthenticated users cannot post in the Zendesk community and the need for user authentication.
Can unauthenticated users post in the Zendesk community?
No, unauthenticated users cannot post in the Zendesk community. The community platform, built with Gather, requires users to be authenticated before they can make a post. This means that users need to sign in to their accounts to participate in community discussions.
For more detailed information, you can refer to theoriginal article.
More related questions
Does enabling 'Anybody can submit tickets' affect community post requirements?
No, enabling 'Anybody can submit tickets, registration required' does not affect the requirement for signing in to post in the community. Even with this setting, users must still sign in to create a community post. This setting only impacts the…
Why does Zendesk require authentication for community posts?
Zendesk requires authentication for community posts to ensure a secure and organized community environment. By requiring users to sign in, Zendesk can better manage user interactions and maintain the quality of discussions. This authentication…
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