Brand Name in Zendesk Notifications
Why does the brand name appear in Zendesk notifications?
The brand name appears in Zendesk notifications because it is associated with the widget's brand settings. This is one of the multiple account names that can be displayed in outgoing email notifications.
Each name in the notification is pulled from a different account setting. The brand name specifically reflects the brand of the widget being used. Adjusting your brand settings can help you control how this name appears in notifications. For more details, refer to the originalZendesk article.
More related questions
Why do my Zendesk notifications show different account names?
Zendesk notifications can display multiple account names due to different settings. Each name is pulled from a specific account setting, such as your Zendesk account name, the support address name, or the associated brand name. For instance, the…
How can I change the account name in Zendesk notifications?
To change the account name in Zendesk notifications, you need to adjust specific settings in the Admin Center. Each name in the notification is linked to a different setting. For example, the account name in the subject text is from the Branding…
What determines the account names in Zendesk email notifications?
The account names in Zendesk email notifications are determined by various settings in the Admin Center. Each name corresponds to a different aspect of your account configuration. For instance, the name in the subject line is your Zendesk account…
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