Blocking Emails and Domains in Zendesk
How can I block specific emails or domains in Zendesk?
Blocking specific emails or domains in Zendesk is an effective way to stop spam from reaching your account.
If you're dealing with persistent spam, you can block incoming emails from specific addresses or entire domains. This can be done by using the blocklist feature in Zendesk. To add an entry to the blocklist, use the format 'reject:domain.com' without spaces after the colon. Multiple entries should be separated by spaces, with the keyword 'reject' before each entry. This method helps prevent unwanted emails from reaching your support system, providing a straightforward solution to manage spam. For more details, refer to the originalZendesk article.
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