Block Email Domains in Zendesk to Prevent Spam
How can I block email domains to prevent spam in Zendesk?
Blocking email domains is a temporary but effective way to prevent spam in Zendesk. You can use the blocklist feature with the modifier 'reject:' to block specific domains or email addresses. For example, use 'blocklist: reject:domain.com reject:name@gmail.com'.
It's important to note that without a modifier, only emails from the email channel will be affected. This method helps stop ticket creation from unwanted sources across all channels.
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