image for site

Benefits of the New Zendesk Unity SDK

Explore the advantages of using the new Zendesk Unity SDK, including improved support features.

What are the benefits of the new Zendesk Unity SDK?

The new Zendesk Unity SDK offers improved support features and UI customization.

By switching to the new Zendesk Unity SDK, you not only address the UIWebView deprecation but also gain access to enhanced support capabilities. These include a more conversational support experience and the ability to customize the user interface, providing a better overall experience for your users.


More related questions

What is the impact of Apple's UIWebView deprecation on Zendesk Unity3D plugin users?

Apple's deprecation of the UIWebView API affects Zendesk Unity3D plugin users by limiting app updates. In December 2019, Apple announced the end of support for the iOS UIWebView API, which is a crucial component of the Zendesk Unity3D plugin. This…

What are Zendesk's recommendations for Unity3D plugin users affected by UIWebView deprecation?

Zendesk recommends switching to their new Unity SDK or waiting for more information from Apple. To avoid issues with app updates due to the UIWebView deprecation, Zendesk suggests partnering with a developer to either switch to their new Unity SDK…

How can I switch to the new Zendesk Unity SDK?

You can switch to the new Zendesk Unity SDK by signing up for early access or waiting for the general release. Zendesk launched a new SDK for Unity in July 2020, which is available in early access. You can sign up for the Early Access Program (EAP)…

What should I do if I want to continue using the Zendesk Unity3D plugin?

You can continue using the Zendesk Unity3D plugin until Apple announces a new deprecation date. If you prefer to keep using the existing Unity3D plugin, you can do so until Apple provides a new date for the UIWebView API deprecation. However, be…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites