Benefits of Filtered Views in Zendesk Dashboards
How do filtered views improve dashboard management in Zendesk?
Filtered views improve dashboard management by allowing users to save specific filter settings as bookmarks, making it easy to switch between different views. This feature eliminates the need to manually adjust filters each time you want to view a different data set, thus saving time and reducing errors. It enhances the user experience by providing a quick and efficient way to navigate through various dashboard states.
More related questions
What are filtered views in the Zendesk beta dashboard builder?
Filtered views, also known as bookmarks, are a new feature in the Zendesk beta dashboard builder that allow you to save and load specific filter settings on a dashboard tab. This means you can quickly switch between different sets of filters…
Do I need to take any action to use the new filtered views feature?
No action is required on your part to use the new filtered views feature in the Zendesk beta dashboard builder. This update is automatically rolling out to all accounts, so you can start using it as soon as it becomes available. If you have any…
Where can I provide feedback about the new filtered views feature?
You can provide feedback about the new filtered views feature by visiting the Zendesk community forum. This is where Zendesk collects and manages customer product feedback. Engaging with the community forum allows you to share your experiences and…
What is the rollout schedule for the filtered views feature in Zendesk?
The filtered views feature in the Zendesk beta dashboard builder was announced and rolled out on July 30, 2024. This means that all accounts should have access to this feature from that date onwards. It's part of Zendesk's ongoing efforts to…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
