Understanding Filtered Views in Zendesk Dashboard
What are filtered views in the Zendesk beta dashboard builder?
Filtered views, also known as bookmarks, are a new feature in the Zendesk beta dashboard builder that allow you to save and load specific filter settings on a dashboard tab. This means you can quickly switch between different sets of filters without having to manually adjust them each time. It's a convenient way to return to a saved state within a dashboard, enhancing the flexibility and efficiency of managing your dashboards. For more details, you can check out theoriginal announcement.
More related questions
How do filtered views improve dashboard management in Zendesk?
Filtered views improve dashboard management by allowing users to save specific filter settings as bookmarks, making it easy to switch between different views. This feature eliminates the need to manually adjust filters each time you want to view a…
Do I need to take any action to use the new filtered views feature?
No action is required on your part to use the new filtered views feature in the Zendesk beta dashboard builder. This update is automatically rolling out to all accounts, so you can start using it as soon as it becomes available. If you have any…
Where can I provide feedback about the new filtered views feature?
You can provide feedback about the new filtered views feature by visiting the Zendesk community forum. This is where Zendesk collects and manages customer product feedback. Engaging with the community forum allows you to share your experiences and…
What is the rollout schedule for the filtered views feature in Zendesk?
The filtered views feature in the Zendesk beta dashboard builder was announced and rolled out on July 30, 2024. This means that all accounts should have access to this feature from that date onwards. It's part of Zendesk's ongoing efforts to…
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