Avoiding Mistakes in Zendesk Report Sections
Learn how Zendesk Explore prevents errors by showing only relevant options for metrics and attributes in report sections.
What happens if I try to add a metric or attribute to the wrong section in Zendesk Explore?
Zendesk Explore only provides relevant options for each section, so you can't mistakenly add a metric or attribute to the wrong section.
When you're building a report in Zendesk Explore, the interface is designed to guide you by only showing options that are applicable to the section you're working in. This means you don't have to worry about accidentally placing a metric in the filters section or an attribute in the metric section. The system helps ensure that your report is set up correctly by limiting your choices to what's appropriate for each section.
More related questions
Can I add metrics to the filters section of a Zendesk report?
No, you cannot add metrics to the filters section of a Zendesk report. Metrics can only be added to the metric section of a report. When creating or updating reports in Zendesk, it's important to place metrics and attributes in their designated…
Where should I add attributes in a Zendesk report?
Attributes can be added to various sections of a Zendesk report, including columns, rows, filters, or explosions. When working with reports in Zendesk, it's crucial to know where to place attributes to ensure your data is organized and displayed…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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