Adding Metrics to Zendesk Report Filters
Learn why metrics can't be added to filters in Zendesk reports. Understand where to place metrics and attributes for effective reporting.
Can I add metrics to the filters section of a Zendesk report?
No, you cannot add metrics to the filters section of a Zendesk report. Metrics can only be added to the metric section of a report.
When creating or updating reports in Zendesk, it's important to place metrics and attributes in their designated sections. Metrics should be placed in the metric section, while attributes can be added to the columns, rows, filters, or explosions sections. This ensures that your report is structured correctly and functions as intended. For more details, you can check theoriginal Zendesk help article.
More related questions
Where should I add attributes in a Zendesk report?
Attributes can be added to various sections of a Zendesk report, including columns, rows, filters, or explosions. When working with reports in Zendesk, it's crucial to know where to place attributes to ensure your data is organized and displayed…
What happens if I try to add a metric or attribute to the wrong section in Zendesk Explore?
Zendesk Explore only provides relevant options for each section, so you can't mistakenly add a metric or attribute to the wrong section. When you're building a report in Zendesk Explore, the interface is designed to guide you by only showing…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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