Avoiding Errors in Okta to Zendesk User Provisioning
Learn how to avoid errors when provisioning users from Okta to Zendesk. Ensure correct admin roles and avoid modifying the account owner.
How can I avoid errors when provisioning users from Okta to Zendesk?
To avoid errors when provisioning users from Okta to Zendesk, ensure proper user roles and credentials are set.
Make sure that the user's credentials in Okta are configured for a Zendesk admin role. Avoid attempting to modify the account owner's profile, as this will result in a 403 error. By following these guidelines, you can prevent common errors during the provisioning process.
More related questions
Why do I get an error when assigning a Zendesk app in Okta?
If you're encountering an error while assigning a Zendesk app in Okta, it might be due to incorrect user credentials or attempting to modify the account owner's profile. Ensure that the user's credentials in Okta are set for a Zendesk admin role,…
What causes a 403 error when provisioning a user from Okta to Zendesk?
A 403 error during user provisioning from Okta to Zendesk typically occurs when trying to modify the account owner's profile. In Okta, if an admin's credentials are used to assign the Zendesk app and provision a user who is the account owner, the…
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