If disabling the Cloudflare proxy isn't a solution for your needs, you might need to explore alternative options or reach out for support.
Some users rely on Cloudflare's proxy for additional functionalities like redirects. If you find that simply disabling the proxy (changing the orange cloud to gray) doesn't meet your requirements, consider contacting Zendesk support for further assistance. They may be able to provide additional guidance or solutions tailored to your specific situation.
If your subdomain's CNAME record isn't propagating with Cloudflare, it might be due to the CNAME status being set to the default orange cloud icon. Switching it to the gray cloud option should resolve the issue. Cloudflare's default setting is the…
To confirm if your CNAME record has propagated, you can use the MxToolbox page for a CNAME Lookup. After making the necessary changes to your Cloudflare settings, such as switching the orange cloud icon to gray, it might take some time for the…
Cloudflare's CNAME proxy can affect your Zendesk subdomain due to its default settings, which may not be compatible with Zendesk's requirements. The orange cloud icon in Cloudflare indicates that the CNAME is being proxied, which can interfere with…
The time it takes for a CNAME record to propagate after changes can vary based on Cloudflare's system and your TTL value. Once you've adjusted your Cloudflare settings, such as changing the orange cloud icon to gray, the propagation time can…