Alternative to Creating Customer Lists in Zendesk
Is there an alternative to creating customer lists in Zendesk?
If you don't have access to the Customer Lists & NPS Surveys add-on, you can use the XML export option as an alternative. This allows you to export your data and then filter it using tags to create a list of customers.
While this method might not be as straightforward as using the customer lists feature, it can help you achieve similar results without the add-on.
More related questions
Why can't I create customer lists in Zendesk?
If you're unable to create customer lists in Zendesk, it's likely because this feature is part of the Customer Lists and NPS Surveys add-on. Without this add-on, the option to create customer lists won't be available in your account. For more…
What should I do if I can't create customer lists on a Professional Subscription?
If you're on a Professional Subscription and can't create customer lists, it's because this feature requires the Customer Lists & NPS add-on. This add-on is not included by default in the Professional Subscription. You might want to reach out to…
Why did Zendesk change customer lists from a default feature?
Zendesk previously offered customer lists as a default feature, but this has changed. Now, customer lists are part of the Customer Lists & NPS Surveys add-on. If you need to pull a list of customers with a specific tag, you can consider using the…
What limitations exist without the Customer Lists add-on in Zendesk?
Without the Customer Lists add-on, you might face several limitations in Zendesk. These include no default customer export, no option to include the phone number field in customer data, no ability to sort by email, and limited filter options for…
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