To allow third-party cookies in Chrome for Zendesk Chat, you can either change the browser-wide setting or add an exception specifically for Zendesk Chat.
For a browser-wide change, go to Chrome's settings (chrome://settings), click 'Show Advanced settings', and under Privacy, click 'Content Settings'. Then, disable the 'Block third-party cookies' option. Alternatively, to add an exception, follow the same steps but under Cookies, click 'Allow > Add' or 'Manage exceptions' and enter '[*.]zopim.com'.
To manage third-party cookies for Zendesk Chat in Internet Explorer, you need to adjust your browser settings. By default, Internet Explorer blocks cross-domain cookies, which can interfere with Zendesk Chat functionality. To fix this, go to…
Unfortunately, Safari does not currently allow setting exceptions for third-party cookies by website. However, you can still enable cookies for third-party websites in general. To do this, open Safari's preferences by going to Safari > Preferences,…
If you see an error message when launching Zendesk Chat from Zendesk Support, it might be due to your browser's security settings blocking third-party cookies. Zendesk Chat operates partially on your Zendesk domain and partially on zopim.com….