Set Third-Party Cookie Exceptions in Safari for Zendesk Chat
Learn how to manage third-party cookies in Safari for Zendesk Chat, despite the lack of site-specific exceptions.
Can I set exceptions for third-party cookies in Safari for Zendesk Chat?
Unfortunately, Safari does not currently allow setting exceptions for third-party cookies by website. However, you can still enable cookies for third-party websites in general.
To do this, open Safari's preferences by going to Safari > Preferences, then navigate to the Privacy tab. Uncheck the 'Prevent cross-site tracking' option to allow cookies on third-party websites, which will include Zendesk Chat.
More related questions
How can I manage third-party cookies for Zendesk Chat in Internet Explorer?
To manage third-party cookies for Zendesk Chat in Internet Explorer, you need to adjust your browser settings. By default, Internet Explorer blocks cross-domain cookies, which can interfere with Zendesk Chat functionality. To fix this, go to…
What are the steps to allow third-party cookies in Chrome for Zendesk Chat?
To allow third-party cookies in Chrome for Zendesk Chat, you can either change the browser-wide setting or add an exception specifically for Zendesk Chat. For a browser-wide change, go to Chrome's settings (chrome://settings), click 'Show Advanced…
Why do I see an error message when launching Zendesk Chat from Zendesk Support?
If you see an error message when launching Zendesk Chat from Zendesk Support, it might be due to your browser's security settings blocking third-party cookies. Zendesk Chat operates partially on your Zendesk domain and partially on zopim.com….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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